Get Help
EXCEPTIONS TO THE RETURN POLICY:
🛍️ Gift Cards
• Cancel within 14 days (if unused).
• Contact us with the gift card number.
🎁 Gift Bags
• Not eligible for return.
🚫 Non-Returnable Items
• Items marked "non-returnable" cannot be returned.
🏷️ Outlet Products
• No returns/exchanges (unless defective or bought in Israel, Spain, or Russia).
🏋️ Sports Club Products
• Not returnable if purchased online.
🧵 Customized Orders
• Cannot be returned in SNËAK stores.
🏬 In-Store Returns
• Only in eligible stores, in the same country as purchase.
💳 In-Store Refunds
• No bank refunds for online orders.
• Store may offer gift card instead.
🤝 Partner & Outlet Stores
• Do not accept returns from website/app orders.
🎫 Orders with Gift Cards
• Cannot be returned in any physical store.
Contact Us
912 062 852
Talk to Us
09:00–13:00Seven Days a Week
Contact Us by Email
Call to National Landline Network
00:00 - 00:00
Monday - Monday