Return Policy
SNËAK Return Policy
At SNËAK, your satisfaction is our priority! If for any reason you need to return a product, our return policy is simple and hassle-free.
📅 Return Period
You have up to 30 days from the date of delivery to request a return.
🛍️ Return Conditions
To ensure a smooth return process, the product must meet the following conditions:
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Be in perfect condition, with no signs of use.
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Be returned in the original packaging, including all accessories and manuals.
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Include proof of purchase.
💰 How Does the Refund Work?
Once we receive the product and confirm that it meets the above conditions, we will process your refund using the original payment method.
Refunds typically take 5 to 10 business days, depending on your card provider or bank.
If you prefer, we can issue store credit for your next purchase.
🚀 How to Request a Return?
Send an email to sneak.luk@gmail.com with the subject "Return Request".
In the email body, please include your name, order number, and reason for the return.
Our team will respond within 24 hours with instructions for shipping the product back.
📦 Who Pays the Return Shipping?
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Defective product or shipping error: We cover 100% of the return shipping cost.
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Other cases (change of mind or exchange): Return shipping is the customer's responsibility.
💙 Our Commitment
We want your experience with SNËAK to be nothing but positive.
If you have any questions or need support, feel free to reach out. We're here to make sure your experience is the best it can be!